Orders placed before 3pm are usually shipped the same day.


FREE Shipping Royal Mail 2nd Class Delivery normally takes 2 - 3 working days from the date the order is dispatched.

Royal Mail 1st Class £2.99 Delivery normally takes 1 - 2 working days from the date the order is dispatched.



If your order is multiple items, this will be combined into the same parcel.

When your item/s are delivered to you, you may be asked to sign for the goods to acknowledge that you have received them. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

Please note we are unable to claim the loss of a parcel with Royal Mail until 25 days have passed.

We are unable to deliver on Bank Holidays so please allow an extra working day for this.

Some remote areas may not be covered by our delivery services and we may not be able to arrange delivery to such addresses, you will be notified of this via email.


You may cancel any order free of charge and without giving us any reason, provided it has not yet been shipped. If you have submitted an order and wish to cancel, please check the status of your order first, by checking your store account.

Any questions, please email Team PF team@phatfigures.co.uk